Dear Sharon
Im writing to you as about a year ago you came to a property we are residing in, your company did some work but you asked about other maintenance required and if we were happy here etc.
It seemed as though you know the owner of this property in a personal capacity.
We are concerned that his property managers are not keeping their contract to him as we have been lead to believe that most of our requests for maintenance are not even getting to him and they are not getting attended to. The problem with this is that on numerous occasions their lack of care has resulted in damage to the property.
If we weren’t stuck in a fixed term agreement we would have moved by now as we are so frustrated with them. The things we can do we have done ourselves at our own expense.
As a property owner I would want to know my property was being looked after so this is the reason for my e-mail. If you are able to pass on my concerns to him that would be appreciated.
Regards
Above is a letter recently received from a tenant residing in a house I renovated for a client a number of years ago, the tenant feels that the existing Property Manager is not doing their job properly. Remember there are always two sides to a story, find out the actual facts and then act upon it quickly.
